Loading...
 
Share this Job
Apply now »

Collaboration (Skype/Teams) Admin

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s IT Software and Systems Administration Teams support mainframe, Unix, Linux, and Windows based servers. This includes installation, configuration, ongoing maintenance and backup/recovery of physical and virtual servers. They monitor servers for performance and availability, and works with customers and vendors to troubleshoot hardware and software issues. TE’s IT Software and Systems Administration Teams analyze application requirements and recommend appropriate hardware configuration to meet requirements, install, configure, upgrade, monitor, troubleshoot technical systems software such as middleware, portal, e-mail, collaboration, unified communications, systems monitoring, trouble ticketing, software distribution, etc. They also evaluate new products, upgrade features and recommend toolset selection.

What your background should look like:

IT Systems and Software Admin – IT Team Leader Skype/TEAMS

 

Duties

Responsible for management of a small team that owns a blended on-prem/online Skype for Business/MS Teams platform containing ~30 servers and ~50K users located in EMEA, Americas and APAC and an integrated third provider audio conferencing provider Intercall containing ~6 active/active integration servers

Responsible for innovation and automation in the Skype/Teams area and admin tools. The ideal candidate will be a good team player with prior experience in a similar role.

 

Requirements

Manages the global Skype/TEAMS team using a follow the sun support model through several key global labor centers.

Architect and Implement broad base Collaboration solutions on platforms including, but not limited to Skype for Business Server versions 2013/2016/2019 as well as Skype for Business Online and Microsoft Teams

Plan, lead and execute Skype/Teams Administration activities in a large multi component virtualized farm.

Owns strategic planning in the Skype/TEAMS environment.

Participate and often owns Skype/TEAMS platform incidents in SNOW from onset to resolution including P1/P2 and RCA/CAP activities.

Plan and lead technical implementations of major Skype/Teams projects 

Owns and drives ongoing operational optimization and automation efforts

Responsible for staffing and ongoing performance evaluations

Provide technical briefings to team members and management 

Experience with Skype for Business Enterprise Voice integrations including SIP/SBC endpoint, dial plan and voice plan management, Intercall, ResPlus and Clarity/Converge 3rd party ACP integrations

Organizes and may participate in second level Collaboration support, including occasional weekend, evening and overtime activities

Serve as a liaison to Infra Ops teams for dependency related hardware platforms including Win Server, VMWare and SaaS based Proxy

 

Additional Requirements

BS in Computer Science, IT or related field

Proven 3-5 years of working experience as an Exchange Administrator

Proven team leader position is a plus

Excellent written and verbal English communication skills

Solid organizational skills including attention to detail and multi-tasking skills

Relevant IT certifications (ITIL, PMP, MCTS and MCITP for Skype for Business/MS Teams configurations) a plus

 

Competencies

Position Competencies: Strong Leadership and Collaboration Skills.

TE Values: Integrity, Accountability, Teamwork, Innovati

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

BANGALORE, KA, IN, 560 070

City:  BANGALORE
State:  KA
Country/Region:  IN
Travel:  Less than 10%
Requisition ID:  70378
Alternative Locations: 
Function:  Information Technology


Job Segment: Mainframe, Strategic Planning, Developer, Computer Science, Middleware, Technology, Strategy

Apply now »