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Quality Systems Technician

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s Technical Engineering Support Teams analyze, test and assist in research for the development of products and processes. Team members may specialize in quality control or assurance, chemical manufacturing processes, metals, electrical connectors and components, process development, materials, and/or instrumentation. They may also handle calibration, displays, network control, mold development and audiovisual work or environmental health and safety. The Technical Engineering Support Teams are responsible for the completion of assigned engineering projects within budgetary and scheduling guidelines. They plan, prioritize, and manage multiple engineering projects; prioritize tasks and assign team members to ensure that the team's overall resources are used effectively and that project deadlines are met. They evaluate and authorize changes that significantly impact the scope, budget, or timeline of a project. At times, they may work directly with customers to understand needs, gather customer requirements, identify resources and assess project risks. They create, develop, plan, write and edit operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication, for non-technical and technical users.

What your background should look like:

Responsibilities:
•    Collaborate to maintain the effectiveness of the Quality Management System throughout the company, including any business accreditations. 
•    Collaborate to maintain the Quality Manuals and Quality Procedures and ensure contents are appropriate for business.
•    Analyze current and future procedural needs of the business. 
•    Collaborate to organize and manage the plant internal audit system and the corrective action reporting system. 
•    Support Quality System audits.
•    Support in external Quality System audits.
•    Support in training on Quality issues and business processes.
•    Suport to administer the regulatory training, CAPA, NC, Internal/External Audits System keeping Sr. Leadership informed of issues and progress on resolution.
•    Assist with training or quality awareness. 
•    Support and prepare reports to communicate quality metrics.
•    Support to report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system.
•    Interact with teams on proposing and guiding appropriate Internal Audits and CAPA responses and resolutions.
•    Support to help, organize, prepare and present Quality Management Reviews.
•    Support to CAPA Review Board coordinator.
•    Function as a resource for matters related to the Quality System.
•    Ensure a high level of internal and external customer service.

Qualifications:
•    Quality System, GMPs and QSR’s knowledge. 
•    Working knowledge of CAPA programs
•    Excellent communication and negotiation skills
•    Goal-oriented individual with strong leadership capabilities.
•    Able to interface with customers on technical issues
•    Able to work both independently and in a team-based environment
•    Excellent problem-solving skills
•    Ability to work in a diverse and dynamic environment 
•    Planning and prioritizing activities 
•    Ability to present data effectively 
•    Understanding of cost and financial impacts 
•    Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Power BI(Desirable)

 

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

Alajuela, A, CR, 20108

City:  Alajuela
State:  A
Country/Region:  CR
Travel:  Less than 10%
Requisition ID:  77555
Alternative Locations:  Zona Franca Flexipark
Function:  Engineering & Technology


Job Segment: Technician, Maintenance, Engineer, CAPA, Technology, Quality, Manufacturing, Engineering, Management

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