Account Specialist (with German)

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Account Specialists interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

As an Account Specialist, you start with an extensive introduction process. You are the central point of contact for clients within ICT Business Unit and will take care of all daily operational tasks for order and quote handling and follow up till arrival to the customer. The position requires significant day to day contact with clients as well as with TE employees in the sales, materials management, quality, product management, manufacturing, and finance functions. Key performance responsibilities of this role are set to achieve Extraordinary Customer Experience (ECE).

Tasks and Responsibilities:

  • Daily external and internal communication with your counterparts, on the ongoing inquiries.
  • Achieving KPI targets which are related to Business Unit requirements, Customer Satisfaction and Continuous improvement.
  • Managing order portfolio and coordinating with internal stakeholders.
  • Act on escalations, focus on open orders and upcoming demands.
  • Drive ECE by interacting with your internal and external customers.
  • Support the execution of improvement actions based on customer feedback and business requirements.
  • Proactively inform the customer on the delayed shipments, and work on solutions preventing shortages at customer side.

What your background should look like:

  • Good written and spoken German and English are mandatory
  • Time management, prioritization, and organizational skills
  • Flexibility to adapt to changing priorities and business conditions
  • A good team player with the ability to work independently as well
  • Basic knowledge of MS Excel, Word, and other Microsoft applications
  • Experience with SAP is an advantage.


Values: Integrity, Accountability, Teamwork, Innovation

TE Connectivity is a global technology leader enabling a secure, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions have been proven in the most demanding environments, enabling advancements in transportation, industrial applications, medical technology, energy technology, data communications, and for the home. With approximately 85,000 employees, including more than 8,000 engineers, we work with customers in nearly 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.


We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.


AR`s-Hertogenbosch, NB, NL, 5222

City:  AR`s-Hertogenbosch
State:  NB
Country/Region:  NL
Travel:  None
Requisition ID:  102725
Alternative Locations: 
Function:  Customer Service

Job Segment: Pre-Sales, ERP, Network, SAP, Sales, Customer Service, Technology