Job Overview

The AI Literacy Program Associate helps translate AI literacy into business impact by designing engaging learning experiences, coaching employees on real-world AI application, and driving adoption of responsible AI practices across the organization. 

This role bridges the gap between learning about AI and using AI effectively at work, with a strong focus on helping employees apply what they learn in practical, role-relevant ways. 

Beyond content creation, the role emphasizes behavior change, adoption, and the development of AI-enabled ways of working that create measurable business value. 

Key Responsibilities 

AI Enablement & Adoption 

• Facilitate hands-on AI workshops, labs, and learning sessions. 
• Coach employees on applying AI tools to real business tasks and workflows. 
• Guide global teams through practical AI use cases and problem-solving exercises. 
• Promote responsible, effective, and compliant use of enterprise AI tools. 

Learning Design & Content Development 

• Design engaging learning activities, exercises, and practical application experiences. 
• Develop high-quality instructor-led, virtual, and eLearning content, job aids, guides, videos, and other enablement materials. 
• Support ongoing creation, maintenance, and updates of AI learning content and resources. 

Business Partnership 

• Collaborate with business leaders and subject matter experts to identify training needs and capability gaps. 
• Translate AI concepts into role-specific, business-relevant learning experiences. 

Scaling Best Practices 

• Capture and document successful AI use cases, workflows, prompts, and lessons learned. 
• Contribute to AI playbooks, knowledge repositories, and learning libraries. 
• Help scale proven practices across functions, teams, and regions. 

Success Measures 

• Growth in adoption of approved enterprise AI tools. 
• Increased productivity through AI-enabled workflows. 
• Development of reusable use cases, prompts, and learning assets. 
• Positive learner engagement and measurable business impact. 

What your background should look like

Qualifications 

• Experience in Instructional Design, Learning & Development, Enablement, Change Management, or Digital Transformation. 
• Experience designing and delivering instructor-led and digital learning programs. 
• Strong facilitation, communication, and stakeholder management skills. 
• Ability to translate complex concepts into practical business applications. 
• Experience with Microsoft Office Suite programs
• Experience with AI tools, copilots, or generative AI platforms. (preferred) 
• Experience developing multimedia and eLearning content. (preferred) 
• Understanding of responsible AI, governance, and compliance principles. (preferred) 

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Competencies