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DEMAND ANALYST (m/f)

Job Posting Title: DEMAND ANALYST II 

Job Code: 30003980   

Segment: INDUSTRIAL SOLUTIONS (50127625) 

Business Unit: AEROSPACE, DEFENSE & MARINE (50117066) 

Building: TE Seacon Brantner & Associates (K87) 

Band/Level: 5 

Hiring Manager: JOHN A BRENNAN 

Recruiter: ANA SILVA 

Relocation:No 

Travel: 10% to 25% 

Employee Referral Amount:  

Education Experience: Other 

Employment Experience: 3-5 years

 

Company Information

TE Connectivity Ltd., is a $13 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

 

The Aerospace, Defense and Marine (Aerospace, Defense and Marine or AD&M) business unit of TE is part of the Industrial Solutions segment (Industrial Solutions) and is a world leader in the design of components and electrical interconnection solutions that are used for applications in extreme and rigorous environments. These interconnection solutions make possible applications of avionics, jet and propulsion engine management, flight controls, grounding systems and on-board entertainment (EAB) for today's "connected aircraft". This capability is extended to military, marine, aviation, space, land and drone vehicles, as well as oil and gas exploration of open-ocean deposits. TE offers solutions for enhanced connectivity that work and resist in the most extreme environments on Earth, from the deepest oceans to the ends of space. In your relentless activities to save space and weight, improve data delivery and power, you will find that AD&M is ready to collaborate with your design team to help you present your product more quickly in the market with smarter and better interconnect solutions.

Job Overview

This team will be positioned to be responsible for recognizing and managing all customer demand and supply for products within their key customer assignments, and will be given a wide range of authority to drive improvements in delivery performance, quality, and customer service.  

 

They will work with MOG ( Marine, Oil, and Gas (MOG) Business Unit) and direct customer representatives of several functions including quoting, manufacturing, materials, sourcing and sales to ensure key customer orders and activities are prioritized appropriately.  This individual will be responsible for recognizing potential issues with the customers’ orders and subsequently rallying appropriate resources to ensure delivery and quality commitments are met.  A significant performance metric of this new role will be the delivery to customer commitment (schedule). 

Responsibilities & Qualifications

Key Responsibilities

  • Interface with assigned Tier 1 and Tier 2 Customers order entry
  • Pro-active backlog reviews of assigned accounts to ensure operations schedule attainment
  • Provide regular customer updates
  • Regular reporting to Tier 1 and Tier 2 on progress for all deliverables (quotes, orders and Projects)
  • Host customer site visits and facilitate all communications with various site functions.
  • Track project plan milestones / job progress for more complex orders
  • Owner of, and coordination of expedited items and cancellation requests for Tier 1 and 2 customers
  • Facilitate and negotiate if necessary any requests from customers regarding inventory and logistic programs
  • Internal TE cross functional involvement to drive customer improvements and internal processing efficiencies
  • S&OP


Requirements

  • Previous experience and knowledge working within the operations/materials/customer relationship within the Marine, Oil & Gas industry
  • Experience managing and working with substantial MOG customers
  • Ability and willingness to create and manage healthy conflict within a cross functional team and business unit for the purpose of improving customer service metrics
  • Prior roles in program demand management, materials planning and / or sales/customer service
  • SAP/DRP/MRP familiarity
  • Bachelor’s degree preferred
Competencies
Values: Integrity, Accountability,Teamwork, Innovation
Location: 

Great Yarmouth, NFK, GB, NR31 ORB

Travel:  10% to 25%
Requisition ID:  47641
Alternative Locations: 


Job Segment: Logistics, ERP, Developer, Electrical, Supply, Operations, Technology, Engineering

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