Loading...
Apply now »

BILINGUAL CUSTOMER CARE PROFESSIONAL

 

Company Information

TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in nearly 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

As one of the largest business units of TE Connectivity, TE Industrial is a leading global solutions provider with a broad portfolio of components and system solutions for clients in various industries. The growing demand for personalized products, a never-ending stream of new market requirements, the need for consistently high product quality, and an increasing interconnectedness make the use of highly advanced production systems a must. TE’s Industrial solutions provide the basis for this flexible production — by helping our customers to become more connected, addressing Smart Factory needs, connect and transmit vast amounts of data quickly, enable connectivity in harsh environments, increase productivity, meet localized manufacturing needs, and realize energy efficiency requirements. Industrial’s primary goals include enabling smarter automation, enabling smarter rail transportation, and empowering intelligent buildings.

Job Overview

TE Connectivity's Customer Care Teams are highly functional and have constant interaction with both internal and external customers, to handle a variety of pre-sales and post-sales service functions. They process a diverse amount of transactions utilizing multiple systems in order to respond to various inquiries about TE’s products or services. They manage a specific account base from order to cash including but not limited to providing sales quotes, order processing, expediting, investigating and problem solving issues, managing complaints, billings and residuals, and rebate mangement. We are the central point of contact for all of our customers needs and we play vital role in helping to develop strong business relationships via TE's Extraordinary Customer Experience strategy.  This individual would be responsible for handling customers in the Canadian region primarily.

Qualifications

What your background should look like...

  • Associates degree or equivalent work experience (additional 5 years’ experience)
  • 5 years of relevant experience
  • Fully Bilingual. Fluency speaking (intermediate level), reading and comprehending documentation in French is a requirement of the role.
  • Microsoft Word, Excel, PowerPoint
  • Analytical Skills
  • SAP or MfgPro Experience

 

What TE Connectivity offers…

We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

Competencies
Values: Integrity, Accountability,Teamwork, Innovation
Location: 

27526, NC, US, 27526

Travel:  Less than 10%
Requisition ID:  52190
Alternative Locations: 


Nearest Major Market: Raleigh

Job Segment: ERP, Developer, Web Design, Customer Service, Bilingual, Technology, Creative

Apply now »