Vue d'ensemble du travail
We are looking for a Quality Engineer to join our Automotive team and play a key role in ensuring product and process quality while maintaining compliance with IATF 16949 standards and customer-specific requirements. You will be the primary customer contact for quality-related matters, driving continuous improvement initiatives and supporting customer satisfaction through effective problem-solving and quality assurance activities.
Exigences du poste
- Act as the main customer contact for quality issues, complaints, audits, and corrective actions.
- Lead root cause investigations and prepare 8D reports, including definition and verification of corrective actions.
- Monitor internal and external quality performance indicators, including PPM and Cost of Poor Quality (CoPQ).
- Prepare and maintain quality documentation such as Control Plans, Quality Inspection Plans, Failure Catalogues, and PPAP submissions.
- Support new product introduction and validation activities as part of project teams.
- Conduct internal process and product audits in accordance with IATF 16949 and VDA requirements.
- Drive continuous improvement initiatives to enhance product quality and customer satisfaction.
- Manage customer and intercompany complaints through internal systems and customer portals.
- Support preparation and presentation during customer audits and ensure timely closure of action plans.
- Participate in PFMEA development and updates and provide quality support to production teams.
Responsabilités et Qualifications
- Engineering degree or equivalent technical education.
- Experience in the automotive industry.
- Experience in quality assurance, quality systems, or manufacturing quality.
- Knowledge of automotive quality standards and methodologies, including: IATF 16949; VDA 6.3; APQP;
- Experience working with statistical and quality tools (e.g., 8D, FMEA, root cause analysis)
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Fluent English and French.
- Good MS Office skills.