QUALITY ANALYST

Job Overview

TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met.

Tasks And Responsibilities

- Maintain and enhance Quality Management in compliance with IATF 16949 standards.
- Implement key quality strategies to align with plant performance and metrics.
- Develop, maintain, and enhance the Business Operating System within the designated area, ensuring adherence to EMEA guidelines.
- Align with TE strategy map and Quality Policy, focusing on Extraordinary Customer Experience.
- Ensure adherence to safety, environmental, and legal regulations.
- Support and mentor employees to ensure safety, regulatory compliance, and environmental sustainability goals are met.
- Continuously improve processes to enhance customer satisfaction.
- Hold the authority to halt Shipment and production in the event of quality issues.
- Act as the primary liaison for customer communication.
- Conduct internal process and product audits as per IATF 16949 and VDA standards.
- Collaborate on integrating specific customer requirements into internal systems and processes.
- Monitor internal and external PPM levels, conduct root cause analyses, and define corrective actions.
- Provide production support to reduce internal PPM and COPQ.
- Handle customer and intercompany complaints through TECHS and customer portals.
- Communicate with customers regarding complaints, presenting root cause analyses and corrective actions.
- Prepare 8D reports, conduct root cause analyses, define corrective actions, and verify their effectiveness.
- Prepare production documentation, including Control Plans, Quality Inspection Plans, Failure Catalogs, etc.
- Participate in New Project Implementation teams for new product development.
- Validate new production and submit PPAP documentation to customers.
- Prepare the line and documentation for customer audits.
- Present processes and systems during customer audits.
- Track action plans resulting from customer and internal audits.
- Participate in the preparation or update of Process FMEA.
- Travel to customers if required.
- Provide methodical support for Lean Implementation (LI) and production in addressing quality issues.

What your background should look like:

- Master's degree in Engineering from a recognized university.
- Proven experience in the automotive industry.
- Minimum of 2 years of hands-on experience in quality assurance.
- Proficiency in English and French languages, facilitating effective communication.
- Strong teamwork skills, capable of collaborating effectively within diverse teams.
- Knowledge and adherence to Health, Safety, and Environmental (HS&E) standards and working conditions.
- Comprehensive understanding and implementation of quality management systems such as IATF 16949 and VDA 6.3.
- Proficient in statistical and quality tools to analyze and improve processes.
- Familiarity with Advanced Product Quality Planning (APQP) methodologies for product development and launch processes.

Competencies