Key Responsibilities

Warehouse Operations Management

• Manage day-to-day warehouse activities including receiving, storage, inventory control, picking, packing, and shipping.
• Develop, implement, and continuously improve warehouse processes, procedures, and work instructions.
• Monitor warehouse performance to ensure compliance with company policies, standards, and operational requirements.
• Drive process improvements to enhance productivity, quality, and cost efficiency.

Inventory Management

• Ensure inventory accuracy through regular cycle counts, audits, and reconciliation activities.
• Review and approve inventory adjustments, inventory variance investigations, and inventory disposal activities.
• Coordinate with Planning, Purchasing, Production, Quality, and Finance teams to maintain optimal inventory levels.
• Monitor material movement and address inventory discrepancies proactively. 

Team Leadership

• Lead, coach, and develop warehouse supervisors and warehouse personnel.
• Allocate resources and balance workloads to meet operational demands.
• Conduct performance evaluations, provide feedback, and implement development plans.
• Foster a culture of accountability, teamwork, continuous improvement, and safety. 

Third-Party Logistics (3PL) / Contractor Management

• Manage warehouse contractors and logistics service providers.
• Conduct regular operational reviews and performance evaluations.
• Address service gaps and implement corrective actions with partners.
• Ensure contractors meet service-level agreements, safety, and quality standards. 

Cross-Functional Collaboration

• Work closely with Production, Supply Chain, Import & Export, Purchasing, Planning, Quality, and Finance teams.
• Resolve warehouse-related operational issues and support business continuity.
• Participate in supply chain improvement initiatives and warehouse optimization projects.

Safety, Quality & Compliance

• Ensure compliance with warehouse safety standards, company policies, and regulatory requirements.
• Promote a safe working environment through regular inspections and training.
• Support quality management initiatives and continuous improvement programs.
• Maintain accurate warehouse documentation and records.