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Senior Field Application Engineer F/H

Fonction:  Ingénierie et technologie-ingénierie d'application
ID de la demande:  77735
Lieu: 

France, 95, FR, _

Lieu(x) de travail supplémentaire(s):  France
Éducation:  Autre
Expérience professionnelle:  Entre 3 et 5 ans
Déplacement:  50% to 75%

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Vue d'ensemble du travail

The Field Engineer is supporting the Account Managers with broader application / product specific knowledge via direct contact to A/B1 customers, and provide technical intelligence to AMs and PMs.

 

Strategic Planning

  • Communicate and influence growth plan to internal stakeholders 
  • Align growth plan and customer technical needs closely with overall account strategy plan from account owner (AM/SE).
  • Identify gaps in our product and technology roadmaps in conjunction with customers roadmaps.

 

Cultivate / Manage Relationships:

  • Continuously caring for a good trusting relationship between the customer and TE
  • Build customer partnerships by continually demonstrating a strong value proposition and Extraordinary Customer Experience (ECE)
  • Perform Voice of the Customer's and communicate impact to internal stakeholders e.g. PLP’s. Including development of solutions and influencing business directions.

 

Demand Creation

  • Identify the needs of the customer as early as possible by understanding the Industrial Customers, products & end markets and Applications.
  • Gather all information needed to make the design input available as complete as possible
  • Interface between the TE Engineering design team and the customer to ensure that both sides understand the requirements and have all needed information available
  • Coordination and early involvement of and on-time communication with all involved TE internal departments (account manager, engineering, production, project management, marketing, etc.)
  • Ensure on time customer delivery of all information, including samples and supporting design and product verification activities
  • Stay in permanent contact with the customer and report project status and feedback
  • Attend project meetings and conduct regular customer calls and presentations
  • Do problem solving and assessing technical complaints
  • Develop influencing skills through relationship management, strong communication, and synthesize information in a coherent and impactful way
  • Prepare materials for customer visits
  • ECE through positive Customer communication and touchpoints with both internal and external customers  

 

Market Intelligence:

  • Knowledgeable of our current/future product positioning to gain or re-gain market share.   This also includes identifying the right selling methodology
  • Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs 
  • Drives brand awareness and positioning with our customers (solutions and capabilities)
  • Aligns marketing strategies specific to our customers and selling channels
  • Promote BU technologies and product capabilities with the customer

 

Key Goals & Objectives/Measurements:

  • Pipeline 
  • Conversion
  • Revenue growth
  • ECE NPS Technology rating

Responsabilités et Qualifications

Key Qualifications, Experiences & Knowledge:

  • Bachelor’s degree of Engineering in one of the following academic disciplines mechanics, electrics, electronics or relevant 
  • 3 Industrial years’ experience in engineering (required) and sales (preferred)
  • Awareness or ability to gain the relevant market standards and requirements

 

Skills & Abilities Required:

  • Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE) 
  • Must have demonstrated successful experience in process management
  • Business acumen and strong project management skills
  • Clear, strategic thinker with the ability to execute on priorities Creativity to see alternatives
  • Ability to work toward targets
  • Demonstrated behaviours and values at or above TE standards
  • English Language skills

Compétences

Valeurs : Intégrité, Sens des responsabilité, Esprit d'équipe, Innovation

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

 

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

 

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