ACCOUNT MANAGER IV (Remote)

Job Overview

The Americas Sales team for TE Connectivity's Industrial Business Unit has a vision of success in the market with a passionate organization that delivers unique solutions to our customers. We are seeking team members to help us make this vision a reality. In this exciting role, you will be responsible for establishing and maintaining strong business relationships with key accounts, generating demand through design wins and revenue growth while providing total customer satisfaction. This position will report directly to the Regional Sales Manager (West United States) and will be responsible for collaborating with multiple other functions within the organization, particularly with Customer Care team, Product Managers and Field Engineers in developing and growing accounts across the America’s region.

Role Statement:

1. Account Management and Qualification: Responsibility of growth of revenue, pipeline, conversion, for established account assignments.

2. Lead management: Lead qualification, identify customer needs and follow up opportunities until successful closure.

3. Sales effectiveness support: Support other groups (Product Teams, etc.) with follow-up on administration actions, sample requests, escalations, deliveries, quality  performance.  Understanding TE internal organization is key to speed up things.

Key Tasks:

• Own specific accounts/design-in locations as assigned. Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders, managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects. Proactively address open customer issues, including quality issues, until appropriate closure

• Penetrate new accounts or locations as identified by sales/marketing leadership

• Sell the value propositions of TE Connectivity products and services

• Develop strong pipeline for Industrial BU (SME, BESS &EVI, Warehouse Automation, LED Lighting, Motion & Drives, Automation Controls, Industrial Robotics, Automation Sensors)

Lead/Account Qualification:

• Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours and all other leads within 1 week

• Qualify or disqualify all leads, using consultative selling techniques to uncover the customer needs and opportunities Other Duties:

• Disciplined internal reporting of projects and other business activities through Salesforce.com

Key Goals & Objectives/Measurements:

• Revenue growth

• Pipeline

• Conversion

• Bookings/Billings

• Currencies Key Qualifications,

What your background should look like:

Experience & Knowledge:

• Engineering degree preferred

• Minimum five years of experience in or related to Sales

• Excellent phone and consultative selling skills

• An academic qualification in an engineering competence or equivalent field technical experience is a distinct advantage

• Should have had previous experience in a customer facing capacity

• Optimally have a deep and broad knowledge of TE Connectivity technology, product portfolio, and the markets they serve

Particular Skills & Abilities Required:

• Excellent relationship and communication skills

• A passion for serving and helping customers

• Strong interpersonal and influencing skills, as well as the ability to build strong relationships with multiple organization functions (inside and outside of TE)

• Strong selling, presentation and negotiation skills • Ability to work to deadlines and challenging targets

• Ability to identify and pursue new business opportunities in line with business plans

Other:

• Behaviors and values at or above TE standard (Integrity, Accountability, Inclusion, Innovation, Teamwork)

• Flexibility in travelling

• Car driving license

• Fully acquainted with the computer and common software.

Competencies