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QUALITY CONTROL SUPERVISOR II

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The quality control supervisor will manage the Distribution Center’s (DC) processes and procedures with a focus of carrying out the Voice of the Customer (VOC). This individual will manage a small team of inspectors and will work hand in hand with the DC operations team to ensure the site is keeping up with the pace of the customer.  This supervisor will be the key quality contact for the building and will communicate with business unit quality engineers and customer service personnel to carry out common goals around the quality of the product or process.  This person will need to challenge the status quo and drive continuous improvement initiatives to meet the customer expectations.

Responsibilities:

  • • Communicate routinely with key business units and external customers
    • Work with the TE DC quality departments and TE business units to ensure goals are met, documented and standardized policies and procedures are in place, and continuous improvement tools are used to improve operations
    • Conduct regular and routine audits of quality standards and processes and documented policies and procedures to ensure compliance with TE directives and quality system
    • Assist in the development of standard operating procedures and training of the implementation team and staff on requirements
    • Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance, and lead project team
    • Respond to customer inquiries, concerns, and formal complaints providing, where necessary, immediate containment actions along with permanent corrective and preventive actions developed jointly by appropriate cross-functional problem-solving teams.
    • Partner with TE business units / functions to identify root cause analyses and develop permanent corrective action
    • Supervise the inspection of purchased parts, subassemblies or finished company products according to well-defined criteria. Interpret TE drawings and inspect to plan using tools, such as comparator, gauges, microscope
    • Manage DC quality and inbound and non-conforming product and shipment inspection, review, and reporting

Qualifications

  • Strong teambuilding skills with the ability to lead, direct and manage
  • Proven computer skills in Microsoft suite - Excel, PowerPoint, Word, and SharePoint
  • Strong verbal, analytical and written communication skills
  • Ability to work independently on multiple projects/work streams at one time. Must be able to formulate analyses and reports to support business needs and deliver results based upon project deadlines
  • Self-motivated with the ability to make decisions with minimal supervision.
  • Demonstrated personal leadership of cross-functional teams, demonstrating organizational and management skills, and achieving quality results through team interaction and effective cross-group collaboration
  • Strong problem-solving capabilities and the ability to analyze data and use critical thinking to reach logical conclusions and decisions. Results oriented. Relies on fact-based logic for decisions-making

 

This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).   Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.
 

Experience & Education

  • Experience working in a large, global organization
  • Experience working with a third-party logistics provider
  • SAP (or other ERP) experience
  • Six Sigma or continuous improvement background preferred
  • Minimum five years of experience in a progressively responsible role within a quality function or supply chain

Competencies

Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability,Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)
Location: 

GREENSBORO, NC, US, 27409-407

City:  GREENSBORO
State:  NC
Country/Region:  US
Travel:  Less than 10%
Requisition ID:  69145
Alternative Locations: 
Function:  Logistics


Job Segment: Logistics, Manager, ERP, QC, Operations, Management, Quality, Technology

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