Share this Job
Apply now »

Quality Analyst

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met.

The QE will act as first point of contact to the customer for complaints thus informing the customer of the relevant information in a timely manner. He/she will be increasing the quality awareness of the employees by auditing and improving the quality operation with the objective of delivering quality products to our customers and contributing to an ECE experience.

 

What your background should look like:

Education and desired background experience:

  • Engineering degree or higher, Electrical / Mechanical Engineering preferred
  • Good written/verbal English communication skills
  • Ideally, professional experience in electro-mechanical products quality, manufacturing and operations type roles.   

  

Main tasks and responsibilities:

Quality:

  • Processing and following internal and external customer complaints within the predefined timings by using FRB and 8D methodology: assign to the correct MQE spv (D1), describing the problem (D2) and assuring the containment (D3).
  • Processing and following customer support response complaints and non-manufacturing justified customer complaints.
  • Acting as the contact person for the customer and answering their questions to that regard.
  • Responsible for timely updating customer portals.
  • Responsible for the quality alerts and severe cases (input out of customer complaints and containment).
  • If necessary performs risk analysis on demand by customers (as part of customer specific requirements) together with MQE and MQS.


New processes:
   

  • Responsible for the DRBFM (Design Review Based on Failure Mode).

 

Audits:

 

  •     Performing reverse audits, VDA 6.3 & VDA 6.5 audits, quality focus checks and LPA.
  •     Supports customer audits on demand by (M)QE supervisor.
  •     Assigned as owner of different audit actions specific for his/hers processes and products.

 

 

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

EVORA, 07, PT, 7000-000

City:  EVORA
State:  07
Country/Region:  PT
Travel:  10% to 25%
Requisition ID:  81846
Alternative Locations: 
Function:  Quality


Job Segment: Lean Six Sigma, Manufacturing Engineer, Mechanical Engineer, Six Sigma, Customer Service, Engineering, Management

Apply now »