GLOBAL ACCOUNT MANAGER SR

Function:  SALES & MKTG - ACCOUNT MANAGEMENT
Requisition ID:  3434
Location:  Shenzhen, 44, CN, 518001
Alternative Locations: 
Education Experience:  -
Employment Experience:  -
Travel:  25% to 50%

Company Information

TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today's increasingly connected world. We collaborate with engineers to transform their concepts into creations - redefining what's possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS - www.TE.com.


Consumer, network and datacenter applications change at an exponential pace and the Data and Devices business is at the heart of a continuously expanding connected life. Accordingly, we provide responsive, iterative and fundamentally agile capabilities -conceived, designed and manufactured to support today's demands. Our customers are building the devices and the infrastructure that is redefining what information technology means. Our products push markets and meet the ever changing need of the evolving, more connected, data-driven world. We are enhancing the way we do business, focusing on the most important things and staying agile and responsive to the needs of a faster, more connected world.

Job Overview

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

The Global Account Manager is the outside senior sales person managing all aspects of the business with a strategic customer globally. The Global Account Manager is responsible for developing and implementing a strategic account plan to drive maximum revenue, account penetration and customer satisfaction. 

The Global Account Manager develops and owns the global account strategy, oversees and maintains the “big picture” and leads the outside sales and internal support teams in understanding and executing the Global strategy regionally.  

Business leadership, strategic key account planning and high level relationship management are some of the major tasks.  The position requires excellent cross-business function relationships to ensure account business is completed effectively and efficiently.

Business Management:

  • Develop and execute business plan and account strategy at a Global level in line with customers time to market requirements
  • Help and guide the outside sales personnel, Engineering, Product Management and Industry Marketing to identify new business opportunities and to execute strategy.
  • Drive completion of running opportunities/projects and new developments thru account managers
  • Review and coordinate project activities and account receivables with account managers
  • Maintain the “big picture”
  • Decision making with regard to strategic positioning, product selection and promotion within customer responsibility
  • Relationship building and strengthening with multiple internal disciplines to ensure satisfactory response to global customer issues (such as logistics solutions, quality complaints responds, pricing, safety stock planning, customer service requirements, product developments)
  • Research and evaluation of customer market activities, internal and external data (markets, competition, technologies, trends) in order to understand how environmental, technical, political and other business changes will impact customer needs
  • Oversee the complete project pipeline to ensure long term development
  • Maintain Customer Relationship:

Responsibilities & Qualifications

  • Other Duties:
    • Internal reporting of projects and other business activities
    • Manage a team of people with and without direct reporting relationships
    • In charge of developing and maintaining strategic account plan
    • Manage the impact of production transfersKey Goals & Objectives/Measurements:
    • $ Revenue, Market Share growth  
    • Customer penetration
    • Customer satisfaction
    • Profitability
  • Key Qualifications, Experiences & Knowledge:

 

    • Must have a bachelor’s degree in business administration or equivalent level of practical experience
    • Minimum five to ten years professional Sales & Marketing level experience
    • Needs a professional level of business acumen and good commercial understanding
    • Needs a good understanding of technical complexities
    • An academic qualification in an engineering competence is preferred
    • Should have had previous experience in account planning and relationship management
    • Optimally have a deep and broad knowledge of the TE Connectivity technology and product portfolio and the markets they serve
    • Should have had previous exposure to TE Connectivity processes and structures

Competencies

  • Values: Integrity, Accountability,Teamwork, Innovation

 


Job Segment: Account Manager, Engineer, Manager, Outside Sales, Sales, Engineering, Management

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