CUSTOMER SERVICE SPECIALIST I

Job Posting Title: CUSTOMER SERVICE SPECIALIST I 1 

Segment: TRANSPORTATION SOLUTIONS (50132248) 

Business Unit: INDUSTRIAL & COMMERCIAL TRANSPORTATION (50177402) 

Building: HQ6 

Band/Level: 5-4-S 

Hiring Manager: TINGTING FANG 

Recruiter: JIANYING ZHONG 

Relocation:Yes - Domestic 

Travel: 10% to 25% 

Employee Referral Amount:  

Education Experience: Bachelors Degree (High School +4 years) 

Employment Experience: 3-5 years

 

Company Information

TE Connectivity Ltd., is a $13 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

 

When every connection counts, TE’s Industrial & Commercial Transportation (ICT) business unit delivers reliable connectivity products designed to withstand harsh environmental conditions for on and off-highway vehicles and recreational transportation. As a world leader in rough and rugged connectivity, depend on TE’s ICT to provide innovative solutions for field applications where failure is not an option. Some of our key technologies include terminals and connectors, custom cable assemblies, relays and switching modules, inductive systems, and wire and cable.

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Responsibilities & Qualifications

The responsibilities and qualifications are same with current requirement.

If have related experience about VMI management will be better

 

Competencies

  • Values: Integrity, Accountability,Teamwork, Innovation

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Location: 

Shanghai, 31, CN, 200233

Alternative Locations: 
Education Experience:  Bachelors Degree (High School +4 years)
Travel:  10% to 25%


Job Segment: Developer, Web Design, Pre-Sales, Customer Service, Technology, Creative, Sales

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