CUSTOMER SERVICE ASSOCIATE IV

 

Company Information

TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in nearly 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedInFacebookWeChat and Twitter.

The Aerospace, Defense and Marine (Aerospace, Defense and Marine or AD&M) business unit of TE is part of the Industrial Solutions segment (Industrial Solutions) and is a world leader in the design of components and electrical interconnection solutions that are used for applications in extreme and rigorous environments. These interconnection solutions make possible applications of avionics, jet and propulsion engine management, flight controls, grounding systems and on-board entertainment (EAB) for today's "connected aircraft". This capability is extended to military, marine, aviation, space, land and drone vehicles, as well as oil and gas exploration of open-ocean deposits. TE offers solutions for enhanced connectivity that work and resist in the most extreme environments on Earth, from the deepest oceans to the ends of space. In your relentless activities to save space and weight, improve data delivery and power, you will find that AD&M is ready to collaborate with your design team to help you present your product more quickly in the market with smarter and better interconnect solutions.

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Responsibilities & Qualifications

This position is for a temp staff during EunHye Jung's maternity leave.  Therefore, the same responsibilities will be applied and similar qualifications are required to successfully fulfill CSR's daily work.

Competencies

  • Values: Integrity, Accountability,Teamwork, Innovation

Location: 

Seoul, 11, KR, 06734

Alternative Locations: 
Travel:  None
Requisition ID:  43705


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