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HR SERVICES SUPPORT - GERMAN SPEAKERS

Title: HR Services Support - German Speakers

 

Company Description

TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more

at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

Click here for a view into Life At TE

 

 

 

Job Overview

Exciting opportunity to join our HR Shared Services team in Cork, Ireland. The HR Shared Services team provides transactional support to our employees and managers in the EMEA region across all aspects of the employee lifecycle from hiring through separation. This is a full time, permanent position with great benefits and would be ideal for a candidate who is looking to start their career in HR and gain exposure to HR policies and procedures at a regional level.

 

 

Summary of the role:

As part of the HR Services Support team a typical day may include:

 

  • Ensuring compliance with all relevant quality and legislative policies, procedures and controls in the region.
  • Working with Content Management Team to develop and update desktop procedures, scripts, FAQs and job aids to ensure a consistent experience for all.
  • Identifying process improvement opportunities to enhance service delivery.
  • Adhering to Service Level Agreements for the timely resolution of all assigned tasks
  • Identifying and escalating priority issues and routes to appropriate team for quick resolution.
  • Maintaining accurate employee records and transferring enquiries to other parties within HR Services or outside of HR Services (HR Business Partner, COEs) as appropriate.
  • Researching required information using Knowledge Management System to handle and resolve customer enquiries.
  • Creating appropriate documentation to support employee and manager transactions through our HR data management system, for example, new hires transactions, promotions, leaves, separations etc.
  • Primary point of contact for employee and manager HR related enquiries through our Telephony and Case Management System, ensuring timely, quality resolution.

 

 

What we look for
 

  • Strong customer service orientation.
  • Ability to meet deadlines and prioritize work assignments.
  • Excellent communication skills and attention to detail.
  • Desire to build a career in HR with an appetite for lifelong learning.
  • Strong team player with a passion for working in a fast-paced international HR team.
  • Advanced/Fluent in one of the following languages German, French or Italian as well as English (Ideally German).
  • 1-3 years customer contact experience if not educated to degree level. 
  • Educated to degree level with emphasis in HR or Business or other related discipline.
  • Proficient computer skills - good knowledge of the MS Office package.

 

 

Our commitment to our employees includes offering benefit programs that are comprehensive and competitive:

 

  • Paid vacation time off.
  • Option to join a pension scheme.
  • Tuition reimbursement. 
  • Employee Stock Purchase Program.
  • Life insurance and disability protection.
  • Healthcare for employees and their families.

 

 

Competencies
Values: Integrity, Accountability,Teamwork, Innovation
Location: 

Mahon, C, IE, T12 XY2N

Travel:  Less than 10%
Requisition ID:  49651
Alternative Locations: 


Job Segment: HR, Business Process, Human Resources, Bilingual, Management

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