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Technical Support (Solution Consultant) with languages

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

What your background should look like:

Your Responsibilities

  • Become an expert on the TE value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions (Extensive training will be provided),
  • Develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty,
  • Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”,
  • Become an expert on the TE value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions,
  • Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued. 

Your Profile 

  • Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity, 
  • Strong verbal, written and presentation skills,
  • Fluency in English and one of following language:
    German/ French/Italian/Czech/ Serbia/ Bulgaria/ Bosnia/ Herzegovina/ Montenegro/ Macedonia/ Slovakia/ Lithuania/ Latvia/ Romania/ Hungary/ Slovenia/ Moldova/ Croatia/ Malta  
  • Proven ability to initiate, organize and complete multiple tasks in a timely manner, 
  • Bring creative and new ideas to work,
  • Must be resilient and prefer an environment that embraces change,
  • Must be able to win Customers through storytelling and engaging conversations,
  • Consultative selling experience desired,
  • Relevant product or industry experience desired.

What we can offer 

  • This is an ideal role to leverage your service skills and further develop your sales mindset and technical skills, becoming a true solution consultant (Extensive service, sales and product training will be provided),
  • Work in a team where a good atmosphere and team spirit is one of greatest values,
  • Private medical healthcare for you and your family,
  • Attractive package of extra benefits of your choosing,
  • Fresh fruits and delicious coffee,
  • Flexible working hours,
  • Possibilty to work from home or from the office,
  • Modern and comfortable office with chill out zone.

Competencies

Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:

We offer competitive rewards & compensation. Our commitment to our employees includes offering benefit programs that are comprehensive, competitive and will meet the needs of our employees.
•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Groups

Location: 

Kraków, MA, PL, 30-552

City:  Kraków
State:  MA
Country/Region:  PL
Travel:  None
Requisition ID:  65908
Alternative Locations: 
Function:  Customer Service


Job Segment: Technical Support, Web Design, Developer, Pre-Sales, Technology, Creative, Customer Service, Sales

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