Requisition ID:  10122
Location:  Collegno, TO, IT, 10093
Alternative Locations: 
Education Experience: 
Employment Experience: 
Travel:  50% to 75%


Job Overview

The Global Account Manager is the outside senior sales person managing all aspects of the business with this strategic customer globally. The Global Account Manager is responsible for developing and implementing a strategic account plan to drive maximum revenue, account penetration and customer satisfaction. 

The Global Account Manager develops and owns the global account strategy, oversees and maintains the “big picture” and leads the outside sales and internal support teams in understanding and executing the Global strategy regionally.  

Business leadership, strategic key account planning and high level relationship management are some of the major tasks.  The position requires excellent cross-business function relationships to ensure account business is completed effectively and efficiently.

  • Drive the Business:
    • Develop and execute business plan and account strategy at a Global level in line with customers time to market requirements
    • Help and guide the outside sales personnel, Engineering, Product Management and Industry Marketing to identify new business opportunities and to execute strategy.
    • Drive completion of running opportunities/projects and new developments thru account managers
    • Review and coordinate project activities and account receivables with account managers
    • Maintain the “big picture”
    • Decision making with regard to strategic positioning, product selection and promotion within customer responsibility
    • Relationship building and strengthening with multiple internal disciplines to ensure satisfactory response to global customer issues (such as logistics solutions, quality complaints responds, pricing, safety stock planning, customer service requirements, product developments)
    • Research and evaluation of customer market activities, internal and external data (markets, competition, technologies, trends) in order to understand how environmental, technical, political and other business changes will impact customer needs
    • Oversee the complete project pipeline to ensure long term development


  • Maintain Customer Relationship:
    • Create and maintain a good trusting with customer’s management
    • Sell the value propositions of TE Connectivity's products and services
    • Understand the customer and the customer expectations/requirements
    • High level decision making and influencing
    • Negotiate and implement (global) contractual agreements (pricing, GPA, logistics, quality,..)
    • Regular interaction with the customer to follow up on quotes, projects, delivery and quality issues


  • Other Duties:
    • Internal reporting of projects and other business activities
    • Manage a team of people with and without direct reporting relationships
    • In charge of developing and maintaining strategic account plan

Responsibilities & Qualifications

  • Key Qualifications, Experiences & Knowledge:
    • Must have a bachelor’s degree in business administration or equivalent level of practical experience
    • Minimum five to ten years professional Sales & Marketing level experience
    • Needs a professional level of business acumen and good commercial understanding
    • Needs a good understanding of technical complexities
    • An academic qualification in an engineering competence is preferred
    • Should have had previous experience in account planning and relationship management
    • Optimally have a deep and broad knowledge of the TE Connectivity technology and product portfolio and the markets they serve
    • Previous exposure to TE Connectivity processes and structures a plus


  • Particular Skills & Abilities Required: 
    • Excellent relationship and communication skills
    • Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE)
    • Strong project management skills
    • Strong selling, presentation and negotiation skills
    • Clear, strategic thinker with the ability to execute on priorities
    • Ability to work to deadlines and challenging targets
    • Ability to identify and pursue new business opportunities in line with business plans


  • Values: Integrity, Accountability,Teamwork, Innovation

Job Segment: Account Manager, Engineer, Outside Sales, Manager, Senior Product Manager, Sales, Engineering, Management, Operations

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