Spanish Language - Customer Service Specialist
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Spanish - Customer Service Representative (CSR) is crucial as they serve as the primary point of contact for both customers and the company. They will be leading the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.
Job Requirements
- Delivery extraordinary customer experience by providing our customer with world class customer service
- Strong communication skills in Spanish Language (Read and Write) to converse with customers and stake holders.
- Respond promptly to customer inquiries via phone, email.
- Provide detailed information about products, services, and order status.
- Resolve customer complaints and issues efficiently and professionally.
- Process customer orders accurately and efficiently.
- Track order progress and ensure timely delivery.
Skills
- Spanish Proficiency – B2.2/ C1
- Good to have SAP knowledge
- Supply chain, distribution support prior experience / knowledge
- Good communication skills and Customer Service prior experienc
Flexible with Night Shift and Hybrid Model
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Bangalore, KA, IN, 560076
City:
Bangalore
State:
KA
Country/Region:
IN
Travel:
None
Requisition ID:
137875
Alternative Locations:
Function:
Customer Service
Job Segment:
Supply Chain, Night, SAP, Supply, Operations, Customer Service, Technology