Solutions Consultant with German

Job Overview

Join TE and be part of a team that celebrates diversity. We believe in the power of all genders and backgrounds, driving innovation and success together. Let's build a brighter, more inclusive future – together!
At TE Connectivity, we champion diversity and inclusion. We welcome applicants of all genders and backgrounds, believing that diverse perspectives fuel innovation and success. Join us in building a more equitable future!
 

The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.

Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with TE. Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth. Create a favorable impression and sell the TE brand to strengthen our positioning with customers

A Day in the Life of a TE Solution Consultant:

• Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of TE Connectivity products and services.
• Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts. 
• Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
• Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests. 
• Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer. 
• Promote TE portfolio of products to drive revenue.

KPIs:

• Customer Effort Score (CES), Opportunity Conversion, Revenue Growth

What your background should look like:

•  Bachelors technical or business degree preferred 
• +2 years’ experience in a similar role preferably in a technical environment
•  Confident use of technical German and english languages (both verbal and written) is required
•  Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback
•  Strong verbal, written, and presentation skills
•  Proven ability to initiate, organize, and complete multiple tasks in a timely manner
•  Demonstrates ability to share creative and new ideas
•  Consultative selling experience desired
•  Relevant product or industry experience a plus
•  Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.
•  A passion for serving customers.

What we offer:

• Work in a team where a good atmosphere and team spirit is one of greatest values
• Private medical healthcare including dentist for you and your family
• Attractive package of extra benefits of your choosing in My Benefit Platform
• Multi-sport card in 3 options
• Delicious coffee and fresh squeezed juice
• Flexible working hours
• Hybrid working model - at least 2 days from the office in Krakow
• Modern and comfortable office
• Annual bonus

Competencies